/* Hub de Tráfego. Regra do visual: a interface é neutra; cor só aparece quando significa algo
   (azul = Google, magenta = Meta, verde/âmbar/vermelho = situação). */
:root {
  color-scheme: light;
  --fundo: #f4f4f1; --lateral: #fafaf8; --sup: #ffffff; --sup-2: #f7f7f4; --passar: #f1f1ed; --passar-forte: #e9e9e4;
  --tinta: #16171a; --tinta-2: #3d3f45; --suave: #63666c; --linha: #e5e5df; --linha-forte: #d3d3cc; --sobre-tinta: #ffffff;
  --google: #1a73e8; --meta: #a21caf;
  --bom: #1a7348; --bom-bg: #e4f3ea; --atencao: #99590a; --atencao-bg: #fbf0dc; --ruim: #bf3227; --ruim-bg: #fbe9e6; --neutro-bg: #eeeeea;
  --sombra: 0 1px 2px rgba(20,20,15,.05); --sombra-alta: 0 12px 40px rgba(20,20,15,.18), 0 2px 6px rgba(20,20,15,.08);
  --barra-rolagem: #cfcfc8; --fundo-modal: rgba(20,20,15,.38);
  --raio: 12px; --raio-p: 8px;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    color-scheme: dark;
    --fundo: #0f1012; --lateral: #131417; --sup: #18191d; --sup-2: #1d1f23; --passar: #212327; --passar-forte: #2a2c31;
    --tinta: #eeeff1; --tinta-2: #c5c7cc; --suave: #989ba2; --linha: #27292e; --linha-forte: #383b41; --sobre-tinta: #111214;
    --google: #4c8df0; --meta: #d355d8;
    --bom: #55c78f; --bom-bg: #15291f; --atencao: #e6a94f; --atencao-bg: #2e2413; --ruim: #f2806f; --ruim-bg: #331b18; --neutro-bg: #26282c;
    --sombra: 0 1px 2px rgba(0,0,0,.3); --sombra-alta: 0 16px 48px rgba(0,0,0,.55), 0 2px 6px rgba(0,0,0,.4);
    --barra-rolagem: #3a3d43; --fundo-modal: rgba(0,0,0,.6);
  }
}
:root[data-theme="dark"] {
  color-scheme: dark;
  --fundo: #0f1012; --lateral: #131417; --sup: #18191d; --sup-2: #1d1f23; --passar: #212327; --passar-forte: #2a2c31;
  --tinta: #eeeff1; --tinta-2: #c5c7cc; --suave: #989ba2; --linha: #27292e; --linha-forte: #383b41; --sobre-tinta: #111214;
  --google: #4c8df0; --meta: #d355d8;
  --bom: #55c78f; --bom-bg: #15291f; --atencao: #e6a94f; --atencao-bg: #2e2413; --ruim: #f2806f; --ruim-bg: #331b18; --neutro-bg: #26282c;
  --sombra: 0 1px 2px rgba(0,0,0,.3); --sombra-alta: 0 16px 48px rgba(0,0,0,.55), 0 2px 6px rgba(0,0,0,.4);
  --barra-rolagem: #3a3d43; --fundo-modal: rgba(0,0,0,.6);
}

* { box-sizing: border-box; scrollbar-width: thin; scrollbar-color: var(--barra-rolagem) transparent; }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--barra-rolagem); border-radius: 99px; border: 2px solid transparent; background-clip: padding-box; }
::-webkit-scrollbar-thumb:hover { background: var(--suave); border: 2px solid transparent; background-clip: padding-box; }
::-webkit-scrollbar-corner { background: transparent; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--fundo); color: var(--tinta); font: 400 14px/1.5 "Geist", "Segoe UI", system-ui, -apple-system, sans-serif; font-feature-settings: "tnum" 1; -webkit-font-smoothing: antialiased; }
h1, h2, h3, p { margin: 0; }
a { color: inherit; }
:focus-visible { outline: 2px solid var(--tinta); outline-offset: 2px; border-radius: 4px; }
.ico { width: 16px; height: 16px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.75; stroke-linecap: round; stroke-linejoin: round; display: block; }
.suave { color: var(--suave); font-size: 12.5px; }
.ok { color: var(--bom); } .ruim { color: var(--ruim); }
label[hidden], [hidden] { display: none !important; }

/* ─── controles ─── */
input, select, textarea { font: inherit; color: var(--tinta); background: var(--sup); border: 1px solid var(--linha-forte); border-radius: var(--raio-p); padding: 7px 10px; min-width: 0; width: 100%; transition: border-color .12s; }
input::placeholder, textarea::placeholder { color: var(--suave); }
input:hover, select:hover, textarea:hover { border-color: var(--suave); }
input:focus, select:focus, textarea:focus { outline: 2px solid var(--tinta); outline-offset: -1px; border-color: transparent; }
textarea { resize: vertical; line-height: 1.5; display: block; }
input[type="checkbox"], input[type="radio"] { width: auto; accent-color: var(--tinta); margin: 0; }
select { appearance: none; padding-right: 28px; cursor: pointer; background-image: linear-gradient(45deg, transparent 50%, var(--suave) 50%), linear-gradient(135deg, var(--suave) 50%, transparent 50%); background-size: 4px 4px, 4px 4px; background-position: right 14px center, right 10px center; background-repeat: no-repeat; }
option, optgroup { background: var(--sup); color: var(--tinta); }

button { font: inherit; font-weight: 500; font-size: 13px; color: var(--tinta); background: var(--sup); border: 1px solid var(--linha-forte); border-radius: var(--raio-p); padding: 6px 12px; cursor: pointer; display: inline-flex; align-items: center; justify-content: center; gap: 6px; white-space: nowrap; transition: background .12s, border-color .12s, opacity .12s; min-height: 32px; }
button:hover:not(:disabled) { background: var(--passar); border-color: var(--suave); }
button:disabled { opacity: .45; cursor: not-allowed; }
button.prim { background: var(--tinta); border-color: var(--tinta); color: var(--sobre-tinta); }
button.prim:hover:not(:disabled) { background: var(--tinta-2); border-color: var(--tinta-2); }
button.perigo { color: var(--ruim); }
button.perigo:hover:not(:disabled) { background: var(--ruim-bg); border-color: var(--ruim); }
button.perigo.prim { background: var(--ruim); border-color: var(--ruim); color: #fff; }
button.fantasma { background: transparent; border-color: transparent; color: var(--tinta-2); }
button.fantasma:hover:not(:disabled) { background: var(--passar); border-color: transparent; color: var(--tinta); }
button.icone { padding: 0; width: 32px; }
button.link { background: none; border: 0; padding: 0; min-height: 0; color: var(--tinta); text-decoration: underline; text-underline-offset: 2px; text-decoration-color: var(--linha-forte); font-weight: 500; }
button.link:hover:not(:disabled) { background: none; text-decoration-color: var(--tinta); }
button.link .ico { width: 14px; height: 14px; }
@media (pointer: coarse) { button { min-height: 40px; } button.icone { width: 40px; } button.link { min-height: 0; } }

/* ─── estrutura ─── */
.app { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh; }
#lateral { position: sticky; top: 0; height: 100vh; background: var(--lateral); border-right: 1px solid var(--linha); display: flex; flex-direction: column; padding: 14px 12px 12px; gap: 12px; overflow-y: auto; z-index: 30; }
.marca { display: flex; align-items: center; gap: 9px; padding: 2px 6px; font-weight: 600; font-size: 14px; letter-spacing: -.01em; }
.marca svg { width: 22px; height: 22px; flex: none; }

/* troca de cliente */
#botao-cliente { width: 100%; justify-content: flex-start; gap: 10px; padding: 8px; height: auto; text-align: left; background: var(--sup); box-shadow: var(--sombra); border-color: var(--linha); border-radius: 10px; }
#botao-cliente .ico { color: var(--suave); margin-left: auto; width: 14px; height: 14px; }
.avatar { width: 30px; height: 30px; border-radius: 8px; background: var(--tinta); color: var(--sobre-tinta); display: grid; place-items: center; font-weight: 600; font-size: 13px; flex: none; }
.cliente-txt { min-width: 0; display: grid; line-height: 1.25; flex: 1; }
.cliente-txt strong { font-weight: 600; font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cliente-txt span { font-size: 12px; font-weight: 400; color: var(--suave); display: flex; align-items: center; gap: 5px; white-space: nowrap; overflow: hidden; }
.cliente-txt span.urgente { color: var(--ruim); font-weight: 500; }
.pontos-canal { display: inline-flex; gap: 3px; align-items: center; }
.pontos-canal i { width: 7px; height: 7px; border-radius: 50%; display: block; }
.pontos-canal i.google { background: var(--google); } .pontos-canal i.meta { background: var(--meta); }

[popover] { color: var(--tinta); }
#lista-clientes { position: fixed; inset: auto; margin: 0; width: 300px; max-height: min(480px, 80vh); padding: 6px; background: var(--sup); border: 1px solid var(--linha-forte); border-radius: 12px; box-shadow: var(--sombra-alta); overflow-y: auto; }
#lista-clientes input { margin-bottom: 6px; }
#lista-clientes .opcao { width: 100%; justify-content: flex-start; gap: 10px; padding: 7px 8px; border: 0; background: transparent; text-align: left; height: auto; }
#lista-clientes .opcao:hover { background: var(--passar); }
#lista-clientes .opcao.atual { background: var(--passar-forte); }
#lista-clientes .opcao .avatar { width: 26px; height: 26px; border-radius: 7px; font-size: 12px; background: var(--neutro-bg); color: var(--tinta); }
#lista-clientes hr { border: 0; border-top: 1px solid var(--linha); margin: 6px 0; }
#novo-cliente { width: 100%; justify-content: flex-start; padding: 7px 8px; gap: 10px; }

/* navegação */
#abas { display: grid; gap: 1px; align-content: start; flex: 1; }
.grupo-nav { font-size: 11.5px; font-weight: 500; color: var(--suave); padding: 12px 8px 4px; }
.grupo-nav:first-child { padding-top: 2px; }
#abas button { width: 100%; justify-content: flex-start; gap: 10px; border: 0; background: transparent; color: var(--tinta-2); padding: 7px 8px; font-weight: 450; font-size: 13.5px; position: relative; }
#abas button .ico { color: var(--suave); }
#abas button:hover { background: var(--passar); color: var(--tinta); }
#abas button.ativa { background: var(--passar-forte); color: var(--tinta); font-weight: 550; }
#abas button.ativa .ico { color: var(--tinta); }
.contador { margin-left: auto; min-width: 19px; height: 19px; padding: 0 6px; border-radius: 99px; background: var(--tinta); color: var(--sobre-tinta); font-size: 11px; font-weight: 600; display: inline-grid; place-items: center; }
.lateral-pe { display: grid; gap: 2px; border-top: 1px solid var(--linha); padding-top: 10px; }
.lateral-pe button { width: 100%; justify-content: flex-start; gap: 10px; border: 0; background: transparent; color: var(--tinta-2); font-weight: 450; padding: 7px 8px; }
.lateral-pe button .ico { color: var(--suave); }
.lateral-pe button:hover:not(:disabled) { background: var(--passar); }
#coletar.girando .ico { animation: girar 1s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }
#ciclo { padding: 0 8px 4px 34px; font-size: 11.5px; color: var(--suave); line-height: 1.3; }

.principal { min-width: 0; display: flex; flex-direction: column; }
.topo { position: sticky; top: 0; z-index: 15; display: flex; align-items: center; gap: 16px; padding: 14px 28px; background: color-mix(in srgb, var(--fundo) 88%, transparent); backdrop-filter: blur(10px); border-bottom: 1px solid transparent; flex-wrap: wrap; }
.topo.rolou { border-bottom-color: var(--linha); }
.topo h1 { font-size: 20px; font-weight: 600; letter-spacing: -.02em; line-height: 1.2; }
.topo p { color: var(--suave); font-size: 13px; }
.topo-txt { min-width: 200px; flex: 1; }
#abrir-menu { display: none; }
#canais { display: inline-flex; padding: 2px; gap: 2px; background: var(--passar-forte); border-radius: 9px; }
#canais button { border: 0; background: transparent; min-height: 28px; padding: 3px 11px; border-radius: 7px; color: var(--tinta-2); }
#canais button:hover { background: transparent; color: var(--tinta); }
#canais button.ativa { background: var(--sup); color: var(--tinta); box-shadow: var(--sombra); }
main#conteudo { padding: 6px 28px 110px; display: grid; gap: 14px; max-width: 1560px; width: 100%; min-width: 0; align-content: start; }

/* ─── painéis ─── */
.card { background: var(--sup); border: 1px solid var(--linha); border-radius: var(--raio); padding: 18px 20px; box-shadow: var(--sombra); min-width: 0; }
.card > h2, .cab h2 { font-size: 14.5px; font-weight: 600; letter-spacing: -.005em; display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.card > h2 { margin-bottom: 12px; }
.cab { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 12px; flex-wrap: wrap; }
.cab .cab-dir { display: flex; align-items: center; gap: 8px; }
.ajuda { flex: none; width: 15px; height: 15px; border-radius: 50%; border: 1px solid var(--linha-forte); color: var(--suave); display: inline-flex; align-items: center; justify-content: center; font-size: 10px; font-weight: 600; cursor: help; }
.ajuda:hover, .ajuda:focus { color: var(--tinta); border-color: var(--tinta); outline: none; }
#dica { position: fixed; inset: auto; margin: 0; z-index: 50; max-width: 280px; padding: 8px 10px; border-radius: 8px; background: var(--tinta); color: var(--sup); font-size: 12px; line-height: 1.45; pointer-events: none; display: none; white-space: pre-line; border: 0; box-shadow: var(--sombra-alta); }

/* números em destaque */
.kpis { display: flex; flex-wrap: wrap; gap: 1px; background: var(--linha); border: 1px solid var(--linha); border-radius: var(--raio); overflow: hidden; box-shadow: var(--sombra); }
.kpis > .card { flex: 1 1 200px; border: 0; border-radius: 0; box-shadow: none; padding: 16px 20px; }
.kpis .cab { margin-bottom: 6px; }
.kpis .cab h2 { font-size: 13px; font-weight: 500; color: var(--suave); letter-spacing: 0; }
.valor { font-size: 27px; font-weight: 600; letter-spacing: -.03em; line-height: 1.15; }
.kpis .suave { display: block; margin-top: 3px; }
.kpis button { margin-top: 10px; }
.medidor { height: 6px; border-radius: 99px; background: var(--neutro-bg); margin-top: 10px; overflow: hidden; }
.medidor span { display: block; height: 100%; border-radius: 99px; background: var(--tinta-2); }
.medidor.estourou span { background: var(--ruim); }

.visao-grade { display: grid; grid-template-columns: minmax(0, 1fr) 348px; gap: 14px; align-items: start; }
.coluna { display: grid; gap: 14px; min-width: 0; }

/* etiquetas de situação */
.tag { display: inline-flex; align-items: center; gap: 5px; font-size: 11.5px; font-weight: 550; padding: 2px 8px; border-radius: 99px; white-space: nowrap; background: var(--neutro-bg); color: var(--tinta-2); line-height: 1.5; }
.tag::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.tag.simples::before { display: none; }
.tag.alta { background: var(--ruim-bg); color: var(--ruim); }
.tag.media { background: var(--atencao-bg); color: var(--atencao); }
.tag.baixa { background: var(--bom-bg); color: var(--bom); }
.situacao { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; color: var(--tinta-2); white-space: nowrap; }
.situacao::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--linha-forte); flex: none; }
.situacao.ligado::before { background: var(--bom); }
.situacao.filho { font-size: 12.5px; color: var(--suave); }

/* avisos */
.caixa { display: flex; gap: 9px; align-items: flex-start; padding: 10px 12px; border-radius: 10px; font-size: 13px; line-height: 1.45; color: var(--tinta); }
.caixa::before { content: ""; width: 16px; height: 16px; flex: none; margin-top: 1px; background: currentColor; -webkit-mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23000' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m21.73 18-8-14a2 2 0 0 0-3.46 0l-8 14A2 2 0 0 0 4 21h16a2 2 0 0 0 1.73-3ZM12 9v4M12 17h.01'/%3E%3C/svg%3E") center / contain no-repeat; mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23000' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m21.73 18-8-14a2 2 0 0 0-3.46 0l-8 14A2 2 0 0 0 4 21h16a2 2 0 0 0 1.73-3ZM12 9v4M12 17h.01'/%3E%3C/svg%3E") center / contain no-repeat; }
.caixa.aviso { background: var(--atencao-bg); } .caixa.aviso::before { background: var(--atencao); }
.caixa.erro { background: var(--ruim-bg); } .caixa.erro::before { background: var(--ruim); }
.caixa strong { font-weight: 600; }
.caixa button.link { margin-top: 3px; }
.caixa > div { min-width: 0; }

/* listas */
.item { display: flex; gap: 12px; align-items: flex-start; padding: 12px 0; border-top: 1px solid var(--linha); }
.cab + .item, h2 + .item, .item:first-child { border-top: 0; padding-top: 2px; }
.item:last-child { padding-bottom: 0; }
.item > p, .item > .txt { margin: 0; flex: 1; min-width: 0; }
.item strong { font-weight: 550; }
.item .botoes { display: flex; gap: 6px; flex-wrap: wrap; flex: none; }
.meta-linha { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin-top: 3px; color: var(--suave); font-size: 12.5px; }
.desfeito { opacity: .55; }
.vazio { color: var(--suave); padding: 34px 16px; text-align: center; display: grid; justify-items: center; gap: 4px; font-size: 13px; }
.vazio .ico { width: 22px; height: 22px; margin-bottom: 6px; }
.vazio strong { color: var(--tinta); font-weight: 550; font-size: 14px; }

/* alertas */
.alerta { display: grid; gap: 7px; padding: 12px 0; border-top: 1px solid var(--linha); font-size: 13px; line-height: 1.45; }
.cab + .alerta { border-top: 0; padding-top: 0; }
.alerta:last-child { padding-bottom: 0; }
.alerta-pe { display: flex; align-items: center; justify-content: space-between; gap: 8px; font-size: 12px; color: var(--suave); }
.alerta-pe > span { min-width: 0; display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.alerta-pe button { min-height: 26px; padding: 2px 8px; font-size: 12px; }
.alerta-topo { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.espera { display: flex; align-items: center; gap: 8px; width: 100%; justify-content: flex-start; padding: 9px 11px; margin-bottom: 12px; background: var(--sup-2); border-color: var(--linha); height: auto; white-space: normal; text-align: left; }
.espera .ico:last-child { margin-left: auto; color: var(--suave); }

/* autonomia */
.agentes { display: grid; gap: 9px; }
.agentes > div { display: flex; justify-content: space-between; align-items: center; gap: 10px; font-size: 13px; }
.nivel { display: inline-flex; align-items: center; gap: 7px; font-size: 12px; color: var(--suave); white-space: nowrap; }
.nivel i { display: flex; gap: 2px; }
.nivel b { width: 9px; height: 4px; border-radius: 2px; background: var(--passar-forte); display: block; }
.nivel b.cheio { background: var(--tinta-2); }

/* canais */
.canal { display: inline-flex; align-items: center; gap: 5px; font-size: 12.5px; font-weight: 500; white-space: nowrap; }
.canal i { width: 8px; height: 8px; border-radius: 50%; display: block; }
.canal.google i { background: var(--google); } .canal.meta i { background: var(--meta); }
.divisao { display: flex; gap: 2px; height: 8px; margin-bottom: 14px; }
.divisao span { border-radius: 2px; min-width: 2px; }
.divisao span:first-child { border-radius: 4px 2px 2px 4px; } .divisao span:last-child { border-radius: 2px 4px 4px 2px; }
.canais { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 12px; }
.painel-canal { border-radius: 10px; padding: 12px 14px; display: grid; gap: 10px; background: var(--sup-2); min-width: 0; align-content: start; }
.numeros { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.numeros div { display: grid; min-width: 0; gap: 1px; align-content: end; }
.numeros strong { font-size: 16px; font-weight: 600; letter-spacing: -.015em; white-space: nowrap; }
.titulo-objetivo { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.titulo-objetivo strong { font-weight: 600; }
.titulo-objetivo > span:last-child { margin-left: auto; }

/* gráfico */
.grafico { margin-top: 14px; }
.legenda { display: flex; gap: 14px; margin-bottom: 10px; flex-wrap: wrap; }
.plot { position: relative; height: 180px; padding-left: 54px; }
.plot .linha-grade { position: absolute; left: 54px; right: 0; border-top: 1px solid var(--linha); }
.plot .rot-grade { position: absolute; left: 0; width: 46px; text-align: right; font-size: 11px; color: var(--suave); transform: translateY(50%); }
.barras { position: relative; height: 100%; display: flex; align-items: stretch; }
.dia { flex: 1; min-width: 0; display: flex; flex-direction: column-reverse; align-items: center; gap: 2px; border-radius: 4px 4px 0 0; }
.dia:hover { background: var(--passar); }
.dia span { width: min(68%, 18px); min-height: 2px; display: block; flex: none; }
.dia span:last-child { border-radius: 4px 4px 0 0; }
.eixo-x { display: flex; justify-content: space-between; padding: 5px 0 0 54px; font-size: 11px; color: var(--suave); }
details.ver-tabela { margin-top: 10px; font-size: 12.5px; color: var(--suave); }
details.ver-tabela summary { cursor: pointer; width: fit-content; }
details.ver-tabela .rolagem { max-height: 240px; margin-top: 8px; color: var(--tinta); }

/* tabelas */
.rolagem { overflow: auto; margin: 0 -20px -18px; border-top: 1px solid var(--linha); border-radius: 0 0 var(--raio) var(--raio); }
.rolagem.alta { max-height: calc(100vh - 150px); }
details .rolagem { margin: 8px 0 0; border: 1px solid var(--linha); border-radius: 8px; }
.card .rolagem + p:empty { display: none; }
#editor:empty, #detalhe:empty { display: none; }
#editor { scroll-margin-top: 80px; }
form.variacao { padding: 14px 0; border-top: 1px solid var(--linha); }
.cab + form.variacao { border-top: 0; padding-top: 0; }
dialog .botoes .afasta { margin-right: auto; }
table { width: 100%; border-collapse: separate; border-spacing: 0; font-size: 13px; }
th, td { text-align: left; padding: 9px 12px; border-bottom: 1px solid var(--linha); vertical-align: middle; background: var(--sup); }
tbody tr:last-child td { border-bottom: 0; }
th { color: var(--suave); font-weight: 500; font-size: 12px; white-space: nowrap; position: sticky; top: 0; z-index: 2; background: var(--sup); }
th:first-child, td:first-child { padding-left: 20px; }
th:last-child, td:last-child { padding-right: 20px; }
td.n, th.n { text-align: right; }
tbody tr:hover td { background: var(--sup-2); }
td.acoes { white-space: nowrap; text-align: right; }
.acoes-linha { display: inline-flex; gap: 4px; }
td.acoes button:not(.icone) { min-height: 28px; padding: 3px 9px; font-size: 12.5px; }
td.acoes button.icone { width: 28px; min-height: 28px; }
table.arvore td, table.arvore th { white-space: nowrap; }
table.arvore th:first-child, table.arvore td:first-child { position: sticky; left: 0; z-index: 1; border-right: 1px solid var(--linha); }
table.arvore th:first-child { z-index: 3; }
table.arvore th.acoes, table.arvore td.acoes { position: sticky; right: 0; z-index: 1; padding-left: 8px; padding-right: 12px; }
table.arvore th.acoes { z-index: 3; }
tr.grupo td { background: var(--sup-2); font-weight: 600; border-top: 1px solid var(--linha); }
tr.grupo:hover td { background: var(--sup-2); }
tr.grupo td .canal { font-size: 13px; font-weight: 600; }
tr.nivel-0 td:first-child strong { font-weight: 550; }
tr.nivel-1 td:first-child { padding-left: 42px; color: var(--tinta); }
tr.nivel-2 td:first-child { padding-left: 64px; color: var(--tinta-2); }
tr.nivel-1 td, tr.nivel-2 td { font-size: 12.5px; }
.nome-celula { display: inline-flex; align-items: center; gap: 2px; max-width: 420px; }
.nome-celula .texto { overflow: hidden; text-overflow: ellipsis; }
.tipo { color: var(--suave); font-size: 11.5px; margin-left: 6px; font-weight: 400; }
.marca-camp { margin-left: 6px; }
tr.sub-titulo td { padding: 6px 12px 6px 64px; font-size: 11.5px; font-weight: 500; color: var(--suave); background: var(--sup); }
.seta { display: inline-grid; place-items: center; width: 22px; height: 22px; min-height: 0; padding: 0; border: 0; background: none; color: var(--suave); cursor: pointer; flex: none; border-radius: 5px; }
button.seta:hover:not(:disabled) { background: var(--passar-forte); color: var(--tinta); }
.seta .ico { width: 14px; height: 14px; transition: transform .12s; }
.seta[aria-expanded="true"] .ico { transform: rotate(90deg); }
select.pequeno { padding: 2px 22px 2px 6px; font-size: 12.5px; border-color: transparent; background-color: transparent; width: auto; background-position: right 11px center, right 7px center; }
select.pequeno:hover { border-color: var(--linha-forte); }
tbody tr:hover select.pequeno { border-color: var(--linha); }

/* barra de filtros da tabela */
.controles { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-bottom: 12px; }
.filtro { display: inline-flex; align-items: center; gap: 0; border: 1px solid var(--linha-forte); border-radius: var(--raio-p); background: var(--sup); padding-left: 10px; font-size: 13px; color: var(--suave); }
.filtro:hover { border-color: var(--suave); }
.filtro select { border: 0; background-color: transparent; width: auto; max-width: 220px; padding: 5px 26px 5px 6px; color: var(--tinta); font-weight: 500; font-size: 13px; }
.controles .empurra { margin-left: auto; display: flex; gap: 6px; }

/* menu de ações */
.menu-acoes { position: fixed; inset: auto; margin: 0; padding: 4px; min-width: 190px; background: var(--sup); border: 1px solid var(--linha-forte); border-radius: 10px; box-shadow: var(--sombra-alta); }
.menu-acoes:popover-open { display: grid; gap: 1px; }
.menu-acoes button { width: 100%; justify-content: flex-start; border: 0; background: transparent; padding: 6px 9px; font-weight: 450; min-height: 30px; font-size: 13px; }
.menu-acoes button:hover:not(:disabled) { background: var(--passar); border: 0; }
.menu-acoes button.perigo:hover:not(:disabled) { background: var(--ruim-bg); }
.menu-acoes hr { border: 0; border-top: 1px solid var(--linha); margin: 3px 0; width: 100%; }

/* formulários */
form.config { display: grid; gap: 14px; }
form.config label, .campo { display: grid; gap: 5px; font-weight: 500; font-size: 13px; align-content: start; }
form.config label .suave { font-weight: 400; }
form.config .linha { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 14px; }
form.config .linha-marca { display: flex; align-items: center; gap: 8px; font-weight: 400; }
.acoes-form { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 14px; }
.acoes-form .afasta { margin-left: auto; }

/* configurações em seções */
.secao { display: grid; grid-template-columns: 230px minmax(0, 1fr); gap: 12px 32px; padding: 22px 0; border-top: 1px solid var(--linha); }
.secao:first-child { border-top: 0; padding-top: 4px; }
.secao h3 { font-size: 14px; font-weight: 600; margin-bottom: 3px; }
.secao-corpo { display: grid; gap: 14px; min-width: 0; max-width: 780px; }
.barra-salvar { position: sticky; bottom: 0; display: flex; align-items: center; gap: 10px; padding: 12px 20px; margin: 0 -20px -18px; background: var(--sup); border-top: 1px solid var(--linha); border-radius: 0 0 var(--raio) var(--raio); z-index: 2; }
.meta-objetivo { display: grid; grid-template-columns: 130px repeat(2, minmax(0, 1fr)); gap: 10px; align-items: end; padding-bottom: 12px; border-bottom: 1px solid var(--linha); }
.meta-objetivo:last-child { border-bottom: 0; padding-bottom: 0; }
.meta-objetivo > strong { font-weight: 550; font-size: 13px; padding-bottom: 8px; }
.agente-linha { display: flex; justify-content: space-between; align-items: center; gap: 8px 16px; padding-bottom: 12px; border-bottom: 1px solid var(--linha); flex-wrap: wrap; }
.agente-linha:last-child { border-bottom: 0; padding-bottom: 0; }
.agente-linha strong { font-weight: 550; font-size: 13px; display: block; }
.segmentos { display: inline-flex; padding: 2px; gap: 2px; background: var(--passar-forte); border-radius: 9px; flex-wrap: wrap; }
form.config .segmentos label { display: block; font-weight: 450; cursor: pointer; }
.segmentos input { position: absolute; opacity: 0; width: 0; height: 0; }
.segmentos span { display: block; padding: 3px 10px; border-radius: 7px; font-size: 12.5px; color: var(--tinta-2); white-space: nowrap; }
.segmentos label:hover span { color: var(--tinta); }
.segmentos input:checked + span { background: var(--sup); color: var(--tinta); font-weight: 550; box-shadow: var(--sombra); }
.segmentos input:focus-visible + span { outline: 2px solid var(--tinta); outline-offset: 1px; }

/* contas */
.bloco-conta { border: 1px solid var(--linha); border-radius: 10px; padding: 12px 14px; display: grid; gap: 8px; }
.como { font-size: 13px; color: var(--suave); margin: 0; padding-left: 18px; display: grid; gap: 2px; }

/* colunas e modelos */
dialog#cadastro:has(.colunas-layout) { width: min(800px, calc(100vw - 32px)); }
.colunas-layout { display: grid; grid-template-columns: 2fr 1fr; gap: 20px; margin: 12px 0; }
.colunas-layout > div > strong { font-weight: 600; font-size: 13px; }
.grupo-colunas { display: flex; flex-wrap: wrap; gap: 3px 14px; margin-top: 10px; font-size: 13px; }
.grupo-colunas > .suave { flex-basis: 100%; font-weight: 500; }
.grupo-colunas label { display: inline-flex; align-items: center; gap: 5px; cursor: pointer; }
.ordem { display: grid; gap: 1px; margin-top: 8px; font-size: 13px; }
.ordem > div { display: flex; justify-content: space-between; align-items: center; gap: 8px; padding: 2px 4px 2px 8px; border-radius: 6px; }
.ordem > div:hover { background: var(--passar); }
.ordem button { min-height: 24px; padding: 0 7px; font-size: 12px; border-color: transparent; background: transparent; }
.ordem span:last-child { display: inline-flex; }
.painel-extra { border-top: 1px solid var(--linha); padding: 11px 0; }
.painel-extra summary { cursor: pointer; font-weight: 550; font-size: 13px; }
.painel-extra[open] summary { margin-bottom: 10px; }
.chips { display: flex; flex-wrap: wrap; gap: 4px; }
.chips button { padding: 1px 8px; font-size: 12px; min-height: 24px; font-weight: 450; }

/* cadastro em etapas */
.passos { display: flex; gap: 6px; margin: 4px 0 18px; }
.passos span { flex: 1; min-width: 0; font-size: 12px; color: var(--suave); padding-top: 7px; border-top: 3px solid var(--passar-forte); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.passos span.atual { color: var(--tinta); font-weight: 550; border-top-color: var(--tinta); }
.passos span.feito { border-top-color: var(--tinta-2); }

/* janelas */
dialog { border: 1px solid var(--linha); border-radius: 14px; background: var(--sup); color: var(--tinta); padding: 22px 24px; width: min(480px, calc(100vw - 32px)); box-shadow: var(--sombra-alta); }
dialog::backdrop { background: var(--fundo-modal); backdrop-filter: blur(2px); }
dialog[open] { animation: subir .16s ease-out; }
@keyframes subir { from { transform: translateY(6px); } to { transform: none; } }
dialog#cadastro { width: min(580px, calc(100vw - 32px)); max-height: calc(100vh - 32px); overflow-y: auto; }
dialog h3 { margin: 0 0 6px; font-size: 17px; font-weight: 600; letter-spacing: -.015em; }
dialog p { font-size: 13.5px; }
dialog .caixa { margin-top: 10px; }
dialog .botoes { display: flex; gap: 8px; justify-content: flex-end; margin-top: 18px; flex-wrap: wrap; }
.opcoes-nova { display: grid; gap: 10px; }

/* aviso curto */
#aviso { position: fixed; inset: auto auto 22px 50%; margin: 0; transform: translateX(-50%); background: var(--tinta); color: var(--sup); padding: 9px 14px; border-radius: 10px; border: 0; max-width: min(520px, calc(100vw - 32px)); font-size: 13px; box-shadow: var(--sombra-alta); }

/* chat */
#balao { position: fixed; right: 22px; bottom: 22px; width: 50px; height: 50px; padding: 0; border-radius: 50%; border: 0; background: var(--tinta); color: var(--sobre-tinta); box-shadow: var(--sombra-alta); z-index: 20; }
#balao:hover:not(:disabled) { background: var(--tinta-2); transform: translateY(-1px); }
#balao .ico { width: 20px; height: 20px; }
#painel-chat { position: fixed; right: 22px; bottom: 22px; width: min(430px, calc(100vw - 32px)); height: min(680px, calc(100vh - 44px)); display: flex; flex-direction: column; background: var(--sup); border: 1px solid var(--linha-forte); border-radius: 16px; box-shadow: var(--sombra-alta); z-index: 21; overflow: hidden; animation: subir .16s ease-out; }
.chat-topo { padding: 10px 10px 10px 16px; border-bottom: 1px solid var(--linha); display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.chat-topo div:first-child { min-width: 0; display: grid; line-height: 1.25; }
.chat-topo strong { font-weight: 600; font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.botoes-chat { display: flex; gap: 2px; flex: none; }
.botoes-chat button.ativo { background: var(--passar-forte); color: var(--tinta); }
.lista-conversas { display: grid; gap: 4px; }
.lista-conversas button { width: 100%; text-align: left; justify-content: flex-start; padding: 9px 11px; height: auto; white-space: normal; display: block; border-color: var(--linha); font-weight: 450; }
.lista-conversas button.atual { border-color: var(--tinta); }
.msgs { flex: 1; overflow-y: auto; padding: 14px 16px; display: flex; flex-direction: column; gap: 10px; }
.msg { padding: 9px 12px; border-radius: 14px; max-width: 88%; overflow-wrap: anywhere; font-size: 13.5px; line-height: 1.5; }
.msg .corpo { white-space: pre-wrap; }
.msg.gestor { align-self: flex-end; background: var(--tinta); color: var(--sobre-tinta); border-bottom-right-radius: 4px; }
.msg.assistente { align-self: flex-start; background: var(--sup-2); border: 1px solid var(--linha); border-bottom-left-radius: 4px; }
.msg.sistema { align-self: center; color: var(--suave); font-size: 12px; text-align: center; padding: 2px 8px; }
.msg button { margin-top: 8px; display: inline-flex; }
.msg img, .msg video { display: block; max-width: 100%; max-height: 220px; border-radius: 9px; margin-bottom: 6px; }
.msg a.arquivo { color: inherit; display: block; margin-bottom: 6px; font-size: 12px; }
.chat-vazio { margin: auto 0; display: grid; gap: 12px; color: var(--suave); font-size: 13px; }
.chat-vazio strong { color: var(--tinta); font-size: 15px; font-weight: 600; letter-spacing: -.01em; display: block; margin-bottom: 2px; }
.sugestoes { display: grid; gap: 5px; }
.sugestoes button { justify-content: flex-start; white-space: normal; text-align: left; height: auto; padding: 7px 11px; font-weight: 450; }
#fila-anexos { display: flex; flex-wrap: wrap; gap: 6px; padding: 8px 12px 0; }
#fila-anexos:empty { display: none; }
#fila-anexos span { font-size: 12px; background: var(--sup-2); border: 1px solid var(--linha); border-radius: 7px; padding: 2px 4px 2px 7px; display: inline-flex; gap: 5px; align-items: center; max-width: 100%; overflow-wrap: anywhere; }
#fila-anexos .ico { width: 13px; height: 13px; color: var(--suave); }
#fila-anexos button { border: 0; background: none; padding: 2px; min-height: 0; color: var(--suave); }
form.enviar { display: flex; gap: 4px; margin: 10px 12px 12px; padding: 5px; align-items: flex-end; border: 1px solid var(--linha-forte); border-radius: 12px; background: var(--sup); }
form.enviar:focus-within { border-color: var(--tinta); }
form.enviar textarea { flex: 1; border: 0; background: transparent; resize: none; max-height: 130px; padding: 6px 4px; outline: 0; }
#painel-chat.soltando { outline: 2px dashed var(--tinta); outline-offset: -6px; }
.botao-anexo { cursor: pointer; width: 32px; height: 32px; display: grid; place-items: center; border-radius: 8px; color: var(--suave); flex: none; }
.botao-anexo:hover { background: var(--passar); color: var(--tinta); }
form.enviar button { border-radius: 9px; }

/* testes */
.vencedor { display: inline-flex; align-items: center; gap: 5px; font-weight: 600; }
.vencedor .ico { color: var(--bom); width: 14px; height: 14px; }
.teste-pe { margin-top: 28px; }

/* histórico */
.dia-historico { font-size: 12.5px; font-weight: 500; color: var(--suave); padding: 14px 0 4px; }
.dia-historico:first-child { padding-top: 0; }
.dia-historico + .item { border-top: 0; padding-top: 6px; }

/* entrar */
.pagina-entrar { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.caixa-entrar { width: min(360px, 100%); background: var(--sup); border: 1px solid var(--linha); border-radius: 14px; padding: 24px; box-shadow: var(--sombra); display: grid; gap: 20px; }
.caixa-entrar .marca { padding: 0 !important; justify-content: flex-start !important; }
.caixa-entrar .marca span { display: inline !important; }
.caixa-entrar button { width: 100%; min-height: 36px; }
.caixa-entrar [hidden], form.config [hidden] { display: none !important; }
.passo-txt { display: grid; gap: 4px; }
.passo-txt strong { font-size: 15px; }
.passos-2fa { margin: 0; padding-left: 20px; display: grid; gap: 10px; font-size: 13px; }
.passos-2fa details { margin-top: 6px; }
.passos-2fa summary { cursor: pointer; color: var(--suave); }
/* Sempre no tamanho original: reduzir a imagem apaga quadradinhos e o celular não lê */
.qr { display: block; margin-top: 10px; max-width: none; background: #fff; border-radius: 10px; }
.segredo { font-family: ui-monospace, Consolas, monospace; word-break: break-word; color: var(--tinta); }
.codigos-recuperacao { list-style: none; margin: 0; padding: 12px; display: grid; grid-template-columns: repeat(auto-fit, minmax(120px, 1fr)); gap: 6px 12px; background: var(--passar); border-radius: 10px; font-family: ui-monospace, Consolas, monospace; font-size: 13px; }
.linha-marcar { display: flex !important; align-items: center; gap: 8px; font-weight: 400 !important; }
.linha-marcar input { width: auto; min-height: 0; }
.conta-grade { display: grid; gap: 16px; max-width: 720px; }
.conta-pessoa { display: flex; align-items: center; gap: 12px; margin-bottom: 16px; }
.conta-pessoa .avatar { width: 44px; height: 44px; font-size: 18px; flex: none; }
.conta-pessoa div { display: grid; gap: 2px; min-width: 0; }
.conta-linha { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; padding: 10px 0; border-top: 1px solid var(--linha); }
.conta-linha:first-of-type { border-top: 0; }
.conta-linha > div { display: grid; gap: 2px; min-width: 0; }
.campo-sistema { display: grid; gap: 5px; }
.campo-sistema-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; font-size: 13px; font-weight: 500; }
.campo-sistema-topo .suave { font-weight: 400; font-size: 12px; }
.campo-sistema-linha { display: flex; gap: 8px; align-items: center; }
.campo-sistema-linha input, .campo-sistema-linha select { flex: 1; min-width: 0; }
form.config details.painel-extra { display: grid; gap: 12px; }
form.config details.painel-extra .campo-sistema { margin-top: 10px; }
.erro-grupo:empty, .erro-conexao:empty { display: none; }
button.link { display: inline; padding: 0; min-height: 0; border: 0; background: none; box-shadow: none; color: var(--tinta); text-decoration: underline; font: inherit; cursor: pointer; }
.bloco-conta [hidden] { display: none; }

/* ─── telas menores ─── */
.cobertura { display: none; }
@media (max-width: 1240px) {
  .visao-grade { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 1100px) {
  .app { grid-template-columns: 64px minmax(0, 1fr); }
  #lateral { padding: 12px 10px; align-items: stretch; }
  .marca span, .rotulo, .grupo-nav, #ciclo, #botao-cliente .cliente-txt, #botao-cliente > .ico { display: none; }
  .marca { justify-content: center; padding: 0; }
  #botao-cliente { padding: 6px; justify-content: center; }
  #abas button, .lateral-pe button { justify-content: center; padding: 9px 0; }
  #abas { gap: 3px; }
  #abas .contador { position: absolute; top: 1px; right: 1px; margin: 0; min-width: 16px; height: 16px; padding: 0 4px; font-size: 10px; }
  .topo { padding: 12px 20px; }
  main#conteudo { padding: 6px 20px 100px; }
  .secao { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 720px) {
  .app { grid-template-columns: minmax(0, 1fr); }
  #lateral { position: fixed; left: 0; top: 0; bottom: 0; width: 272px; transform: translateX(-100%); transition: transform .18s ease-out; padding: 14px 12px 12px; box-shadow: var(--sombra-alta); }
  body.menu-aberto #lateral { transform: none; }
  body.menu-aberto .cobertura { display: block; position: fixed; inset: 0; background: var(--fundo-modal); z-index: 25; }
  .marca span, .rotulo, #ciclo, #botao-cliente .cliente-txt, #botao-cliente > .ico { display: revert; }
  .grupo-nav { display: block; }
  .marca { justify-content: flex-start; padding: 2px 6px; }
  #botao-cliente { justify-content: flex-start; padding: 8px; }
  #abas button, .lateral-pe button { justify-content: flex-start; padding: 8px; }
  #abas .contador { position: static; margin-left: auto; min-width: 19px; height: 19px; padding: 0 6px; font-size: 11px; }
  #abrir-menu { display: inline-flex; }
  .topo { padding: 10px 16px; gap: 10px; }
  .topo h1 { font-size: 17px; }
  .topo p { display: none; }
  .topo-txt { min-width: 0; }
  #canais { order: 3; width: 100%; }
  #canais button { flex: 1; }
  main#conteudo { padding: 4px 16px 96px; }
  .card { padding: 14px 16px; }
  .rolagem { margin: 0 -16px -14px; }
  .barra-salvar { margin: 0 -16px -14px; padding: 10px 16px; }
  th:first-child, td:first-child { padding-left: 16px; }
  table.arvore th:first-child, table.arvore td:first-child { position: static; border-right: 0; }
  .nome-celula { max-width: 240px; }
  .colunas-layout { grid-template-columns: minmax(0, 1fr); }
  .meta-objetivo { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .meta-objetivo > strong { grid-column: 1 / -1; padding-bottom: 0; }
  .numeros strong { font-size: 14.5px; }
  .canais { grid-template-columns: minmax(0, 1fr); }
  .item { flex-wrap: wrap; }
  .controles .empurra { margin-left: 0; }
  #painel-chat { right: 0; bottom: 0; width: 100vw; height: 100dvh; border-radius: 0; border: 0; }
  #balao { right: 16px; bottom: 16px; }
  dialog { padding: 18px; }
}
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }